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Returns & Exchanges


Here at EllMii, we want you to be completely happy with your purchase. If you are not satisfied for any reason, we will gladly refund or exchange merchandise within fourteen (14) days of the delivery date. We do not cover the Return Shipping Cost on any FREE Shipping Items.

Merchandise must be in perfect, unused or unaltered condition and returned with its original packaging, please email us picture. 

We have the right to deny your refund if the merchandise does not meet return policy requirements.

Please allow up to 5 business days for your refunds or exchanges to be processed. It will reflect into the original payment method within 24-48hrs after processing time. 

Email info@ellmii.com before the return, and we'll provide you our return address. We do not accept the return package without contacting .